Shipping

When will my Order be shipped?

The estimated delivery times in Australia is in 5-8 business days (Monday through Friday) excluding Public holidays.

Your order will be shipped once payment has been received. You will receive an email confirmation of the order received and this is when order processing will commence.

What if I am not available when my goods are delivered?

Due to varying delivery driver schedules, we are unable to arrange preferred times for you, so it’s important to be at the nominated address to receive goods. In the event you are not home to receive your delivery, a notification card will be left at the address so that you can arrange re-delivery, or collect from a local depot or post office. If you think you are not going to be home during the day, you can have the product delivered to your workplace.

What will the delivery cost me?

Shipping is FREE.

Which courier companies do you use?

We mainly use Australia Post, Toll, Fastway. For certain products, we may use companies like DHL, FEDEX, EMS, TNT and other couriers.

Where do you deliver?

We deliver all over Australia EXCEPT:

State Postcode Suburb
SA 5701 WOOLUNDUNGA
WA 6740 DRYSDALE RIVER
WA 6740 MITCHELL PLATEAU
WA 6740 OOMBULGURRI
WA 6740 KALUMBURU
WA 6740 PRINCE REGENT RIVER
WA 6740 WYNDHAM
WA 6743 WARMUN
WA 6743 CAMBRIDGE GULF
WA 6743 LAKE ARGYLE
WA 6743 DURACK
WA 6743 GIBB
WA 6743 KUNUNURRA
TAS 7151 HEARD ISLAND
TAS 7151 DAVIS
TAS 7151 MAWSON
TAS 7151 MACQUARIE ISLAND
TAS 7151 MCDONALD ISLANDS
TAS 7151 CASEY

Why am I unable to change my delivery method when placing an order?

Some products can only be shipped via one delivery method. For example, many technological items can only be safely shipped via Courier. Other products can only be shipped using Standard Delivery. Where more than one delivery method is available you may be able to choose which one to use at the checkout.

How will I know that my order has been shipped?

When you place an order you will be supplied with an order confirmation number instantly via email, which you can use to track the order with us if you have any problems.
Once an order has been processed and payment has authorized, you may receive an order confirmation including shipment details via email.